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  • Commonly Asked Questions

  • We are currently experiencing a high number of requests regarding COVID-19 vaccine appointments, so it may take extra time to reach back out for specific questions.

    Please find answers to commonly asked questions below:

    1. I am or my family members are aged 65 and older and high risk. How and when can we get vaccinated?

    The schedule for COVID-19 vaccinations opened up for adults ages 65 and older and one caregiver the week of January 11. We are currently working to make the online and telephone applications live to make sure clients meet the eligibility requirements for Phase 1A. 

    Please sign up for our Waitlist at http://bit.ly/fcboh-covid-19-vaccine-updates and we will email when the appropriate scheduling links are available for the first dose of the vaccine.

    Adults 65 and older are allowed one caregiver to get vaccinated at the same time as they are. Caregivers and adults in their care need to complete the form separately, making sure names and birthdays match each registration.


    2. I tried to make an appointment through the website, but I received an error message or incorrect details on my confirmation page. What can I do?

    Due to the high volume of users on our website, there is a chance that the time and date you choose timed out before you were able to submit the form, resulting in an error page, blank,  or incorrect timestamp for your appointment.

    Please wait a few moments, refresh the page, and complete the form again when it is back up. 


    3. I tried to make an appointment, but the times were full. How can I get on the list to be first in line?


    New appointment times and locations will be opening each week. Appointment times are limited to make sure we have the correct amount of vaccine and staff on site. Please sign up for our Waitlist at http://bit.ly/fcboh-covid-19-vaccine-updates and check your email often for new appointment availability each week.

     

    4. Can I cancel my appointment?

    We HIGHLY recommend only making appointments that you can keep. Canceling appointments risks taking spots for available clients, and risks vaccine that may get unused. If you need to cancel, please use the instructions indicated in your confirmation email. If you did not receive a confirmation email for your appointment, email boh.communications@fultoncountyga.gov. 

     

    5. How and when will I get my second dose of the vaccine?

    Based on the date of your first shot with the FCBOH, you will receive an email with available times the week before the date of your second shot is due, typically by the end of the week.

    The Centers for Disease Control and Prevention (CDC) recommends that you schedule your second shot 3 weeks after your first Pfizer dose, or 1 month after your first Moderna dose. You can receive your second shot anytime after the recommended date and it will not affect the success of the vaccine.

     

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